Nordea Bank maintains RUB, USD and EUR accounts for effecting the following transactions:
Nordea Bank maintains accounts as per Individual Customer Current Account Opening And Maintenance Regulations (Appendix 1 to General Provisions On Comprehensive Banking Services Of Individual Customers Of JSC Nordea Bank).
In all Nordea Bank ATMs, any VISA International or MasterCard Worldwide cardholder can pay for mobile phone services, local and long-distance phone services, Internet, cable television and utilities as well as top up (recharge) an electronic purse (e-wallet).
All the transactions are effected using Nordea Bank cards, as well as those of other banks.
The services are paid in Nordea Bank ATMs via the Federal System Gorod at a fee charged as per its tariffs and within the per transaction limit set by them.
Nordea Bank offers you a service on cashless payment for a visa or a residence permit in Finland in Nordea Bank ATMs with use of bank cards by Visa International and MasterCard Worldwide international payment systems.
You may pay a consular fee at any time convenient for you:
Payment of consular fees at Nordea Bank ATMs is effected in euro. Conversion of funds from the currency of transaction into the currency of the card account is conducted on the conditions of the issuer of the bank card.
The commission fee for consular fee payment in Nordea Bank office amounts to 5% of the transaction amount.
Crediting of funds to the accounts of the Embassy or the Consulate following payment through a Nordea Bank ATM is based on the following terms:
To execute a payment transaction you must have a payment notice obtained from the Embassy or the Consulate as well as a bank card and have sufficient funds available in your bank account to accommodate the transaction.
You will be required to enter details of your payment notice on the ATM’s screen: a reference number, a type of the consular fee (a visa or a permit), the total amount of visas or permits to be paid, the final amount of payment in order to effect the transaction.
To obtain a visa or a permit you will have to submit to the Consulate or the Embassy a payment notice and the receipt confirming payment of the consular fee in the Nordea Bank ATM.
Nordea Bank offers individual customers a wide range of currency exchange services, including:
Foreign cash transactions are offered to individuals at all bank offices and branches.
The bank conducts cashless foreign currency purchases or sales upon the customer’s instructions.
Currency exchange transactions are effected at the foreign exchange rates set by the Bank as per Rates for individual settlement and cash services in foreign currency.
To mitigate the possible financial risk of an unauthorized access to your bank card account, we recommend that you establish individual limits for your bank account transactions.
You can establish individual limits for one type of transactions (cash withdrawal, cashless payment for goods/services, settlement payments through the Internet), as well as for all transactions with the use of bank cards to be effected per day and/or month.
You can establish several types of individual limits for your bank card at the same time.
The individual limits shall expire upon re-issuance of your bank card.
To ensure a safer use of the Bank’s cards, cash withdrawal daily and monthly limits have been set – depending on the category of a card:
Visa Classic / MasterCard Standard
Visa Gold / MasterCard Gold
330 000 RUR
5 000 USD
4 700 EUR
460 000 RUR
7 000 USD
6 600 EUR
990 000 RUR
15 000 USD
14 150 EUR
1 650 000 RUR
25 000 USD
23 600 EUR
3 300 000 RUR
50 000 USD
47 200 EUR
4 600 000 RUR
70 000 USD
66 000 EUR
You can top up your SCA as follows:
The retail chain stores and card recharge service providers may charge a fee and apply restrictions as to the amount and number of rechargings per card.
Nordea Bank (the ‘Bank’) hereby recommends all of its customers – in order to be able to control movement of funds - to subscribe to the Bank’s My Transactions service or to join the Nordea online e-banking system. The Bank also offers to receive the following information to its customers:
In view of the increasing rate of card frauds in certain countries Nordea Bank is taking additional measures to increase transactions security abroad.
Thus, if the Bank is not notified beforehand of the planned visit to the listed countries, it may be difficult or impossible to conduct the following operations with the use of cards issued by the Bank on their territory:
Customers planning to visit these countries shall notify the Bank of the trip in advance. You can release restrictions on transactions in the selected countries and for a certain period of time. There are three options to do it:
Restrictions are released free of charge.
Enhanced operations control in the said countries does not cover virtual cards for Internet transactions.
As relates to additional cards issued for another person, restrictions are released on the basis of an application submitted by the SCA holder.
Example of a completed Application for release of card usage restrictions in the selected country(-es):
|Country name in Russian||Country name in English||Tick as applicable||Restriction release date||Restriction resumption date|
In case of any issues in effecting transactions via Nordea Bank cards abroad, please contact the 24-hour Call Centre.
For details please call the Call Centre at the following numbers:
+7 (495) 921-21-01 – for calls in Moscow;
8 (800) 200-34-77 – toll-free regional hotline.