Settlement and cash services

+7 (495) 921-21-01
8 (800) 200-34-77
 
  • Account
  • Payments in ATMs
  • Payment of consular fees
  • Currency exchange
  • Upon completing a bank account contract with the customer, Nordea Bank opens rouble, dollar and euro-denominated accounts for individuals and offers the following cash settlement services:

    • Deposit and withdraw funds from account
    • Deposit of payroll earnings, pension, social aid and payments on account
    • Cashless wire transfer from the account throughout Russia and abroad
    • Ability to receive money transfers on the account
    • Cashless purchase and sale of foreign currencies and currency exchange at attractive rates
    • Ability to receive account statements
    • And more.

    Nordea Bank offers a new special service – Nordea Online Remote Banking. This service will allow the bank’s customers to use the system interface both in Russian and in English, to receive information about the current state and cash flow on bank accounts, to obtain data on the status and payment limit of debit and credit cards, to carry out interbank money transfers in roubles and foreign currencies including transfers from cards accounts to other accounts opened with the bank as well as other credit institutions, to conduct cashless sales or purchases of foreign currency and to maintain correspondence with the bank.

  • In all Nordea Bank ATMs, any VISA, MasterCard or Maestro cardholder can pay for mobile phone services, local and long-distance phone services, Internet, cable television and utilities as well as recharge an electronic purse.

    In all Nordea Bank ATMs, any VISA, MasterCard or Maestro cardholder can pay for mobile phone services, local and long-distance phone services, Internet, cable television and utilities as well as recharge an electronic purse.

    List of payment recipients (in Russian)

    Nordea Bank charges a fee for effecting transactions initiated by cardholders as per the Bank’s Tariffs for transactions made with cards via ATMs and cash points.

    Attention!

    • No banking cards issued by other lending institutions can be used to credit QIWI electronic wallets as well as MGTS payments via the Bank’s ATMs.
    • WebMoney charges its fee for crediting funds to the personal account, with the cardholder being notified thereof before effecting a payment.

    How to initiate your transaction:

    1. Insert your card into the ATM.
    2. Enter your PIN code.
    3. Select the PAYMENT button on the screen menu.
    4. Select a payee category by pressing the respective button on the screen menu:
      • CELLULAR OPERATORS - to credit your mobile phone account
      • TELEPHONE - to pay local or long-distance phone services
      • TELEVISION - to pay for cable television
      • INTERNET - to pay for Internet service or credit your electronic purse
      • MUNICIPAL SERVICE - to pay for utilities.
    5. Select the payee by pressing the respective button on the screen menu. If the payee is not shown on the screen, select "NEXT SCREEN".
    6. If applicable, select a local service branch of the payee by pressing the respective button on the screen menu.
    7. Using the ATM keypad, enter your personal customer account number and payment details.
    8. Using the ATM keypad, enter the transaction amount in roubles and kopeks (minimum transaction amount is 50 roubles).
    9. Check the accuracy of entered payment details and confirm the transaction by pressing ENTER.
    10. Collect your ATM receipt confirming the transaction processing and your card.

    All the transactions can be conducted with cards issued by Nordea Bank, as well as other banks.
    No commission is charged to cardholders; the total amount debited to the card account is credited to the payee’s account.

    Input of the personal customer account number and additional payment details

    CELLULAR OPERATORS

    • The ten-digit number (including mobile code) without a preceding "+7" or "8" should be entered as the phone number.
      For example: 9101234567 for the phone number +7 910 123 45 67.
    • When paying for the services of the following operators: MEGAFON, SKY LINK or SMARTS, select a local service branch of the payee upon the selection of the operator.

    TELEPHONE

    • The ten-digit number (including an area code) without a preceding "+7" or "8" should be entered as the phone number.
      For example: 4951234567 for the phone number (495) 123 45 67.
    • When paying for MGTS services, first enter your flat number (up to 4 digits) using the ATM keypad upon entering the phone number.
    • When paying for ROSTELECOM services, enter the invoice details as the personal customer account number. Then enter a ten-digit phone number (including an area code) without a preceding "+7" or "8".
      For example: 4991234567 for the phone number (499) 123 45 67.
    • When paying for DALSVYAZ services, select the type of service you are going to pay for when selecting the operator.

    TELEVISION

    • The service agreement number (up to 15 digits) should be entered as the personal customer account number.

    INTERNET

    • To credit your account with E-PORT.RU, enter the eleven-digit number of the card received at subscription as the personal customer account number. It should be followed by a three-digit check code also received at subscription.
    • When crediting your WEBMONEY electronic purse, the twelve-digit purse number should be entered as the personal customer account number.
    • When crediting your YANDEX MONEY electronic purse, the fifteen-digit purse number should be entered as the personal customer account number.
    • When paying for SPARK services, select a local service branch of the payee upon the selection of the operator.

    MUNICIPAL SERVICE

    • To make payments to MS MOSCOW, the two-digit month number and last two digits of the year should be entered as the personal customer account number.
      For example: 0108 – to pay for the period of January 2008
    • To make payments to MS LYPETSK, the twelve-digit number of the first bar code on the invoice should be entered as the personal customer account number, followed by the first four digits of the second bar code on the invoice.

    We offer our customers a service on cashless payment for a visa or a residence permit in Finland in Nordea Bank ATMs that would enable the customers to save their time.

    To pay the consular fee you must have only a payment notice obtained in the Embassy or the Consulate as well as a bank card (there must be an amount posted on the card account sufficient for executing the transaction).

    • In ATMs
    • In offices
    • Nordea Bank offers you a service on cashless payment for a visa or a residence permit in Finland in Nordea Bank ATMs with use of bank cards by Visa International and MasterCard Worldwide international payment systems.

      You may pay a consular fee at any time convenient for you:

      • In stand-alone ATMs – around-the-clock
      • In other ATMs – within the working hours of the company.

      Payment of consular fees at Nordea Bank ATMs is effected in euro. Conversion of funds from the currency of transaction into the currency of the card account is conducted on the conditions of the issuer of the bank card.

      The commission fee for consular fee payment in Nordea Bank office amounts to 5% of the transaction amount.

      Crediting of funds to the accounts of the Embassy or the Consulate following payment through a Nordea Bank ATM is based on the following terms:

      • if an operation is effected before 19:00 (Moscow time) – on the next business day;
      • if an operation is effected after 19:00 (Moscow time):
        • on the first business day (if the day of operation is followed by a day-off or a public holiday) or
        • on the second business day (if the day of operation is followed by a business day).

      To execute a payment transaction you must have a payment notice obtained from the Embassy or the Consulate as well as a bank card and have sufficient funds available in your bank account to accommodate the transaction.

      You will be required to enter details of your payment notice on the ATM’s screen: a reference number, a type of the consular fee (a visa or a permit), the total amount of visas or permits to be paid, the final amount of payment in order to effect the transaction.

      To obtain a visa or a permit you will have to submit to the Consulate or the Embassy a payment notice and the receipt confirming payment of the consular fee in the Nordea Bank ATM.

    • Nordea Bank offers the customers a service enabling payment of consular fees in bank ATMs and subsidiary offices.

      Payment of consular fees at Nordea Bank offices

      You may pay the consular fee for procurement of a visa to Finland in payment offices:

      Payment offices in Moscow

      Bank offices

      Address

      Working hours

      «Serpukhovsky»

      Stremyanny pereulok, 38 Moscow
      («Serpukhovskaya» Metro Station)

      Monday - Friday
      09:00-20:00

      Payment offices in Saint-Petersburg

      Bank offices

      Address

      Working hours

      St. Petersburg Branch

      ulitsa Zvenigorodskaya, 20 St. Petersburg
      («Zvenigorodskaya» Metro Station)

      Monday - Friday
      09:00-20:00

      To pay the consular fee you only need a payment notice obtained at the Embassy or the Consulate as well as a bank card (with sufficient funds on the card account to accommodate the transaction).

  • Nordea Bank offers individual customers a wide range of currency exchange services, including:

    Transactions with foreign cash:

    • Purchase, sale and exchange (conversion) of foreign currencies
    • Collection of foreign currencies (US dollar and euro)
    • Testing of banknotes issued by foreign states (or a group of state) if authenticity is questioned
    • Determination of payment solvency of foreign currency.

    Foreign cash transactions are offered to individuals at all bank offices and branches.

    Cashless purchase and sale of foreign currency:

    The bank conducts cashless foreign currency purchases or sales upon the customer’s instructions. As one of the most active and established players on the currency market, the bank is able to offer the customers good currency purchase and sale rates.


 
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