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Nordea Bank maintains RUB, USD and EUR accounts for effecting the following transactions:
Nordea Bank maintains accounts as per Individual Customer Current Account Opening And Maintenance Regulations (Appendix 1 to General Provisions On Comprehensive Banking Services Of Individual Customers Of JSC Nordea Bank).
Nordea Bank offers individual customers a wide range of currency exchange services, including:
Foreign cash transactions are offered to individuals at all bank offices and branches.
The bank conducts cashless foreign currency purchases or sales upon the customer’s instructions.
Currency exchange transactions are effected at the foreign exchange rates set by the Bank as per Rates for individual settlement and cash services in foreign currency.
To mitigate the possible financial risk of an unauthorized access to your bank card account, we recommend that you establish individual limits for your bank card transactions.
You can establish individual limits for one type of transactions (cash withdrawal, cashless payment for goods/services, settlement payments through Internet), as well as for all transactions with the use of bank cards to be effected per day and/or month. You may establish several types of individual limits for each bank card of yours.
In the event of re-issuance of your bank card the Bank will establish the individual limit for your new card in the amount of the previously set limit (regardless transactions effected with the reissued card).
To ensure a safer use of the Bank’s cards, cash withdrawal daily and monthly limits have been set.
150 000 RUR
2 000 USD
2 000 EUR
1 500 000 RUR
20 000 USD
20 000 EUR
You can top up your SCA as follows:
The retail chain stores and card recharge service providers may charge a fee and apply restrictions as to the amount and number of rechargings per card.
Nordea Bank (the ‘Bank’) hereby recommends all of its customers – in order to be able to control movement of funds - to subscribe to the Bank’s My Transactions service or to join the Nordea online e-banking system. The Bank also offers to receive the following information to its customers:
In view of the increasing rate of card frauds in certain countries Nordea Bank is taking additional measures to increase transactions security abroad.
Thus, if the Bank is not notified beforehand of the planned visit to the listed countries, it may be difficult or impossible to conduct the following operations with the use of cards issued by the Bank on their territory:
Customers planning to visit these countries shall notify the Bank of the trip in advance. You can release restrictions on transactions in the selected countries and for a certain period of time. There are three options to do it:
Restrictions are released free of charge.
Enhanced operations control in the said countries does not cover virtual cards for Internet transactions.
As relates to additional cards issued for another person, restrictions are released on the basis of an application submitted by the SCA holder.
Example of a completed Application for release of card usage restrictions in the selected country(-es):
|Country name in Russian||Country name in English||Tick as applicable||Restriction release date||Restriction resumption date|
In case of any issues in effecting transactions via Nordea Bank cards abroad, please contact the 24-hour Call Centre.
For details please call the Call Centre at the following numbers:
+7 (495) 921-21-01 – for calls in Moscow;
8 (800) 200-34-77 – toll-free regional hotline.