Nordea Bank Visa Platinum cardholders may receive the Concierge-Service programme free of charge from Aspire Lifestyles (if applicable under the tariff plan used by a cardholder).
Upon demand, the company issues information regarding requested services — name, address, telephone, working hours and rates — in large international cities and any city in Russia. Where possible, you may book or order services under your name and charge it to your account.
Free of charge, you can:
- Receive requested information regarding:
- Transportation (train and flight schedules, price ranges and connecting flights that match your needs)
- Hotels in the region and price ranges
- Restaurants (information regarding restaurants and reservations in selected restaurants)
- Car rental (information about car categories and availability)
- Sporting and cultural events (dates, time and place of events your region; ticket price and availability; and address and telephone number of ticket sales)
- Recreational opportunities (information about sport clubs, beauty salons, golf courses and tourists excursions in your regions, as well as prices, conditions, time and place of events)
- Travel planning in countries and regions (information regarding vaccinations, visas and weather)
- Medication (addresses and telephone numbers of pharmacies with specific medications in stock)
- Translation and interpretation services
- Regional business etiquette, exchange rates and primary stock indices
- Availability of specific fashion items and accessories in Moscow and Saint Petersburg boutiques
- Specialised services (plumbers, locksmiths and electricians).
- Consultation and assistance in case of loss of passport or other documents
- Interpretation services for primary languages.
In addition to needed information, the additional services are available around the clock at an additional fee:
- Booking rooms in selected hotels
- Arranging for car rental
- Translation of documents (upon presentation of bank card details)
- Business services (conference calling and rental of office equipment, such as computers, fax machines and telephones)
- Courier delivery of documents and items within specified region
- Purchase and delivery of gifts to addresses of your choosing
- Emergency correspondence with family and co-workers
- Interpretation from primary languages under contract service agreement.