Using the service
Sending a money transfer
- Visit a Nordea Bank office.
- Present an accepted form of ID.
- Fill in an application form by indicating the amount of transfer, the beneficiary and the destination point.
- Deposit the amount of transfer and fee in US dollars or Russian roubles.
- Get a receipt containing a ten-digit check number (this number should be communicated to the beneficiary).
- Notify the beneficiary of the expected transfer.
- A money remittance fee is charged at Western Union rates according to the amount to be sent.
Receiving a money transfer
To receive a money transfer, it is necessary to know the amount of transfer, the sender’s full name, the sending point as well as the check number of transfer.
- Visit the nearest Nordea Bank office.
- Present an accepted form of ID.
- Fill in an application form by indicating the sender’s full name, the country and city where the transfer was sent from, the amount of transfer and its ten-digit check number.
- Receive your money.
Take care of safety of your money transfers
- never report check number of transfer or any other information on transfer to anybody except for a receiver;
- never transfer money using fictitious name of a receiver;
- keep a receipt together with check number (in Russia check number is compulsory to receive money transfer;
- be careful with money transfer services to pay Internet shopping or on-line auction purchases, or to pay for taxes and fees on foreign lottery winnings;
- never sent money to strangers;
- if there is a call to you requesting to sent money for emergency care to your loved ones, you should call your relative to be assured he/she is need help.